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Our offices will be closed on Friday, June 19th in observance of Juneteenth. We will continue to monitor and handle critical support items, but responses to most tickets and inquiries will likely be delayed.

Showing articles from console tag

Editing a Custom Role

Once a role has been created, you may want to rename it or change the permissions associated with it. Only users with the  Admin role  can edit custom roles. To edit a Custom Role, follow these steps: * Select Settings from the left navigation bar * Select Roles and Permissions * Open the role you wou…

Intro to Learning Paths

A Learning Path is a collection of courses and/or resources designed to help learners achieve a new skill, earn a certification, master a subject, and more. It allows you to organize and customize the structure and sequence of learning materials, providing a clear and guided experience for learners. Benefits of …

Custom Permissions: A Deep Dive

Console lets you build custom user roles with specific permissions that suit your organization's needs. In this article, we'll cover some general custom roles, discuss roles that require specific enabled features, and then explain why some permissions require other permissions in order to work properly. General…

Granting Additional Exam Resets to Learners

You may want to give an individual learner the opportunity to reset their exam and try again. It's easy to do this in Console, and in this article, we'll show you how. NOTE : Users with an Admin role, and a custom role with Update Enrollments and View Enrollments can have access to this functionality. For more info…

Intro to Recognitions

BenchPrep’s Recognitions feature allows you to provide learners credits, badges, and/or certificates upon completing content within the course. Credits are used for maintaining a professional license (e.g. a nurse needs to complete a certain number of continuing education hours in order to maintain their nursing lic…

1. Intro to BenchPrep Analytics in Console

Console Analytics gives you visibility into learner progress, performance, and engagement across your programs. Instead of relying on multiple legacy reports or datasets, all analytics are now available directly in Console. The experience is designed to help you move from high-level insights to individual learner de…

Percent Correct Options on the Exam Page

When your learner has completed one or more of the Exam in your course, the Tests/Exam Page will display the percent of questions they have answered correctly: There are  two options  for how this percent is calculated: The default setting  calculates the percent by averaging each examscore. * Unscored q…

Configuring Courses and Other Content for Learning Hub

Console allows you to configure how your courses, events, and resources will display in the Learning Hub. For information on how to upload resources, check out this article. * Navigate to Learning > [Courses, Events, or Resources] * Open the appropriate content by clicking the content title * In the …

Adding Resources

Resources are pieces of learning content not associated with a course, and they do not require an enrollment or payment. Resources can include any supported external asset type (SCORM, xAPI, URL, PDF). Users with a BluePrint Admin role can upload tenant level resources through BluePrint and configure them for L…

2. BenchPrep Analytics in Console - Standard Reporting

Console allows you to generate standardized tenant level reports with ease. ( NOTE : only users with the role Admin  or with the permissions read:standard_reports  can view these reports.) To run a specific report follow these steps: * Select Standard Reports from the left hand navigation bar * Find the appr…

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