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Our offices will be closed from Tuesday, December 24th through Wednesday, January 1st. We will reopen on Thursday, January 2nd. During this time, we will continue to monitor and handle critical support items, but responses to most tickets and inquiries will likely be delayed.

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Resources and FAQs

FAQs How frequently is the data in Snowflake refreshed? Data in Snowflake is refreshed every 15 minutes. Who should I contact for Support? Leverage Snowflake’s robust Knowledge Base Documentation along with BenchPrep’s Data Dictionary to guide you in using Snowflake and understanding your data. If you ha…

Adding Resources

Resources are pieces of learning content that do not require an enrollment or payment. Resources can include any supported external asset type (SCORM, xAPI, URL, PDF). You can upload tenant level resources through BluePrint and configure them for Learning Hub via Console. Uploading Resources via BluePrint: * S…

Configuring Courses and Other Content for Learning Hub

Console allows you to configure how your courses, events, and resources will display in the Learning Hub. For information on how to upload resources, check out this article. * Navigate to Learning > [Courses, Events, or Resources] * Open the appropriate content by clicking the content title * In the …

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