Configuring and Using NPS Surveys (Pop-Up and Email)
NPS (Net Promoter Score) is a metric that allows you to gauge your learners’ satisfaction with your courses and have a consistent measurement across all of your learners. It is used by companies worldwide to gauge their end users' satisfaction with and loyalty to their product and helps them to make smart, data-driv…
Managing Tags in Console
Tags must first be set up in Console before they can be assigned to your content. To manage tags, you will need to be an admin or have a custom role assigned with the permissions Create:Tags, Read:Tags, Update:Tags, and Delete:Tags. Before You Get Started Before creating your tags in Console, you’ll need to deter…
Assigning Tags to Content and Users
Once your tags have been created in Console, you can assign them to your course content in BluePrint. To assign tags, you will need to be a BluePrint Admin or assigned as an owner or collaborator of your course. NOTE: If you do not see tags in BluePrint, make sure the Tags feature access is enabled at the tenant a…
Intro to Learner Analytics
Learner Analytics is a Dashboard in Learning Hub that provides learners with clear, visual insights into their course performance. It helps learners track their activity, measure their progress, and focus their efforts where it matters most. The dashboard includes interactive charts and filters that give users a per…
Configuring Learning Paths for Learning Hub
After creating a Learning Path in BluePrint, you’ll be able to configure it further for Learning Hub from within Console. For more information on how to create or edit a Learning Path, check out our article here . To configure Learning Paths, you will need to be an admin or have a custom role assigned with the Cr…
Introduction to Events
The Events feature allows you to interact with your learners through live events, such as webinars and lectures. Instructors also have the opportunity to better connect with their students within their courses. Events can be created and managed from Console. There are two types of events, which include: * Learn…
Intro to Learning Paths
A Learning Path is a collection of courses and/or resources designed to help learners achieve a new skill, earn a certification, master a subject, and more. It allows you to organize and customize the structure and sequence of learning materials, providing a clear and guided experience for learners. Benefits of …
Console Tutorial
Before you can configure your tenant, it's important to understand our admin tool Console and how it plays a role in setting up your learner platform experience for your learners. Console is a flexible admin tool that allows you to create plans, enroll users, and redesign your learning platform. Once you log int…
Console: Platform and Configuration Guidebook
Click here to download our Platform and Configuration in Console Guidebook Once you have created users, assigned permissions, and/or created custom roles, now it's time to configure the Look and Feel of your platform. Within this stage of your onboarding journey you will learn how to: * Configure Custom URLs …
Intro to Recognitions
BenchPrep’s Recognitions feature allows you to provide learners credits and badges upon completing content within the course. Credits are used for maintaining a professional license (e.g. a nurse needs to complete a certain number of continuing education hours in order to maintain their nursing license). Badges are …
