In-App Messages FAQs
* Can I send more than one message to a user? Yes, you can send them as many messages as you’d like. * Is there a character limit to my message? No, there is no character limit. * If I edit the subject or message text of my message, will users who already received it be able to see the new updates? Yes, user…
Banner Messages FAQs
* If a banner is dismissed, can it be viewed again ? No, once a banner is dismissed, by selecting the X icon on the top right of the banner message, it will not be visible anymore. * Can I have multiple active banners at the same time? Yes, multiple banners can be presented, based on the order of their start da…
Intro to In-App Messages
In the Communication Suite, In-App Messages allow you to send messages to your learners. They can serve as an alert, announcement, notification, reminder, or more. These messages will appear within a learner’s course in their Notification Center inbox. Whenever they receive a new in-app message, a red dot will appe…
Intro to Banner Messages
In the Communication Suite, Banner Messages allow you to display banners within the platform for a selected audience. They can serve as an alert, announcement, notification, or a reminder message. They will appear at the top of the page until dismissed. Banners can be set to display within a specific destination (i…
Intro to Communication Suite
The Communication Suite in Console allows you to communicate with your learners within the platform using several different methods. These include banner messages, in-app messages, and emails. Currently, only banners and in-app messages are available in Console while emails are coming soon! See the table below…
Configuring In-App Messages
Creating a Message To create a message, follow these steps: * Navigate to Console, expand the Communication tab, and click on Messages . * Click on Create Message . * Type in a subject and message for your in-app message. Click on Next to continue. * Select your Audien ce (who will receive…
Managing In-App Messages
In-App Messages allow you to send messages to your learners. They can serve as an alert, announcement, notification, reminder, or more. These messages will appear within a learner’s course in their Notification Center inbox. Whenever they receive a new in-app message, a red dot will appear on the envelope icon and l…
Configuring Banner Messages
Creating a Banner To create a banner, follow these steps: * Navigate to Console, expand the Communication tab, and click on Banners . * Click on Add Banner . * Type in a name and message for your banner. To see a preview of your banner, click on Preview . The banner will appear at the top of …
Managing Banner Messages
Banner Messages allow you to display banners within the platform for a selected audience. They can serve as an alert, announcement, notification, or a reminder message. They will appear at the top of the page until dismissed. Banners can be set to display within a specific destination (i.e. Learning Platform, Consol…
