Intro to Communication Suite
May 13, 2026
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The Communication Suite in Console allows you to communicate with your learners within the platform using several different methods. These include banner messages, in-app messages, and emails.
See the table below to learn more about how you can communicate with your learners:
|
Communication Type |
Description | Recommended Use |
|---|---|---|
| Banner Messages | Appear at the top of every page until dismissed and can be configured to appear within a specific destination (i.e. Learning Platform, BluePrint, Console, or Learning Hub) and for a specified amount of time | For announcements or alerts that need to go out to all of your learners or a specific audience |
| In-App Messages | Appear in the in-app Notification Center inbox of a learner’s course. When a learner has a new in-app message, the envelope icon in their platform header will indicate this with a red dot. | For messaging individual learners within their course’s Notification Center inbox |
| Template emails that are sent out based on certain configurations and triggers | For sending automated emails to learners, such as confirmation of their course enrollments or a reminder for them to study |
