Our offices will be closed on Friday, July 3rd in observance of Independence Day. We will continue to monitor and handle critical support items, but responses to most tickets and inquiries will likely be delayed.
In-App Messages FAQs
* Can I send more than one message to a user? Yes, you can send them as many messages as you’d like. * Is there a character limit to my message? No, there is no character limit. * If I edit the subject or message text of my message, will users who already received it be able to see the new updates? Yes, user…
Intro to In-App Messages
In the Communication Suite, In-App Messages allow you to send messages to your learners. They can serve as an alert, announcement, notification, reminder, or more. These messages will appear within a learner’s course in their Notification Center inbox. Whenever they receive a new in-app message, a red dot will appe…
Feature Access: Other Features
Feature accesses allow for greater configurability and can be enabled at the tenant, course, or branch/institution level depending on the feature. These features can be turned on/off within Console or Tenant Dashboard, while some can only be toggled by BenchPrep Admins. Below please find Feature accesses for our oth…
Configuring In-App Messages
Creating a Message To create a message, follow these steps: * Navigate to Console, expand the Communication tab, and click on Messages . * Click on Create Message . * Type in a subject and message for your in-app message. Click on Next to continue. * Select your Audien ce (who will receive…
Managing In-App Messages
In-App Messages allow you to send messages to your learners. They can serve as an alert, announcement, notification, reminder, or more. These messages will appear within a learner’s course in their Notification Center inbox. Whenever they receive a new in-app message, a red dot will appear on the envelope icon and l…
