Intro to Recognitions
BenchPrep’s Recognitions feature allows you to provide learners credits and badges upon completing content within the course. Credits are used for maintaining a professional license (e.g. a nurse needs to complete a certain number of continuing education hours in order to maintain their nursing license). Badges are …
Console Tutorial
Before you can configure your tenant, it's important to understand our admin tool Console and how it plays a role in setting up your learner platform experience for your learners. Console is a flexible admin tool that allows you to create plans, enroll users, and redesign your learning platform. Once you log int…
Console: Platform and Configuration Guidebook
Click here to download our Platform and Configuration in Console Guidebook Once you have created users, assigned permissions, and/or created custom roles, now it's time to configure the Look and Feel of your platform. Within this stage of your onboarding journey you will learn how to: * Configure Custom URLs …
Deleting a Custom Role
It's easy to delete a role in Console. Only users with the Admin role can delete custom roles. In this article, we'll cover that process. Note: You can delete a role that is actively assigned to users. Users with this role are not notified, and the deletion happens immediately. * Select Settings from t…
Managing Course Features
Once a feature has been enabled in Feature Access , you can enable or disable it for each course you have. * Select Learning > Content Package * Select appropriate Content Package Title * Toggle Features at the Course level Course Level Features can also be controlled in BluePrint via Course Configurati…
Editing a Custom Role
Once a role has been created, you may want to rename it or change the permissions associated with it. Only users with the Admin role can edit custom roles. To edit a Custom Role, follow these steps: * Select Settings from the left navigation bar * Select Roles and Permissions * Open the role you wou…
Percent Correct Options on the Tests Page
When your learner has completed one or more of the tests in your course, the Tests Page will display the percent of questions they have answered correctly: There are two options for how this percent is calculated: The default setting calculates the percent by averaging each test score. * Unscored ques…
6. Downloading Dashboard Data
To download data from the User, Psychometric or Utilization Dashboards in Console, follow these steps: * Locate the specific data point or chart you want to download. * Hover over the data point , then select the three dot icon that appears next to the data point. * Select Download , then select the f…
Granting Additional Exam Resets to Learners
You may want to give an individual learner the opportunity to reset their exam and try again. It's easy to do this in Console, and in this article, we'll show you how. NOTE : Users with an Admin role, and a custom role with Update Enrollments and View Enrollments can have access to this functionality. For more info…
1. Intro to Console Analytics
The Analytics section of Console includes the following in-app, interactive and comprehensive reports: User Dashboard, Psychometric Dashboard, Utilization Dashboard, as well as our Standard Reports section. The User Dashboard section shows progress and performance data at the user level for any user you have p…
