Managing Users Assigned to a Curriculum
Adding/Removing Users Curriculums can be created and managed in BluePrint - head over to this section to learn more! Adding and removing users from a curriculum is part of the curriculum setup process. Only student users can be assigned to a curriculum. To add or remove a user from a curriculum, please review the…
Resetting Passwords
Users can be locked out of their account after incorrectly entering their password 5 times in a row. Upon lockout, they will receive an alert message informing them that they can either wait for 30 minutes to try again, or reset their password. In case they reach out to you, here's how you can reset their password fo…
BenchPrep status page
We encourage you to subscribe to the BenchPrep status page: This page provides the current status of all of our sites. It also includes a record of past incidents, maintenance, and basic information about the site's health. Once subscribed, you will be immediately alerted about any performance issues.
Managing Curriculums
Creating Curriculums Curriculums can be created and managed in BluePrint - head over to this section to learn more! 1. Open the Boost Dashboard and use the left-hand navigation to go to the Curriculums section. 2. Select the Create link in the upper right-hand corner of the page to launch the curric…
Understanding Access Status and State
In the Institution Admin dashboard, the Students section includes an Access Status column. This column is exclusive to the Institution Admin dashboard. A student’s access status can be Valid, Pending , or Expired . Valid indicates that a student has completed their account setup and has access to at l…
Impersonating a User
Impersonating users allows you to view the platform exactly as another user views it. For instructors and other B2B personas, impersonation provides the most detailed information on a student’s progress and performance. For example, while the Students section shows how many lessons a user has marked with a Low Confi…
Exporting Progress and Performance Data
Most reports and tables shown in the Boost Dashboard are also downloadable, allowing instructors and supervisors to share results with others that may not have platform access. * Navigate to Boost Dashboard and go to the page you’d like to export data from. * If you want to export only certain data instead of a…
Managing Groups
Groups are an additional level of user organization available within institutions. While users do not need to be in a group to access courses, instructor users must be part of the same group as student users in order to view those users’ analytics in the Boost Dashboard, assign them curriculums, or send them messages…
How to Create a CSV for Uploading
If your institution has over 20 users or over five groups, setting up your institution manually will quickly become cumbersome. Luckily, there are several areas in the Institution Admin dashboard where you can upload a spreadsheet saved as a .csv file to create or change data. This method is a great way to add or upd…
Granting Course Access to Users
When creating a student or instructor user in the Institution Admin dashboard, you must assign the user to a contract that grants them access to at least one course. You also have the ability to assign existing users to additional contracts to authorize them for more courses. You can also assign existing admin users …
