Resetting Passwords
Users can be locked out of their account after incorrectly entering their password 5 times in a row. Upon lockout, they will receive an alert message informing them that they can either wait for 30 minutes to try again, or reset their password. In case they reach out to you, here's how you can reset their password fo…
Elevating User Access Levels
In the Users tab, click on the name of the user you want to edit. On their details page, click the More dropdown button and then select the Assign as Instructor button. Note that this will make this user an instructor, but it does not automatically assign them to a group.
