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Our offices will be closed on Thursday, November 28th and Friday, November 29th for Thanksgiving. We will continue to monitor and handle critical support items, but responses to most tickets and inquiries will likely be delayed.

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Content Styling Overview

While BenchPrep comes set up with basic styling for all content, you can customize it with CSS to give your content a look and feel unique to your branding. For consistency, we have given you the ability to set custom styling at the Tenant level. Any styling set at the Tenant level will automatically apply to all …

Structure Validation

The bigger your course gets, the harder it can be to keep track of all of your content. That's why we've created the Structure Validation tool, so you can take a bird's-eye view of everything in your course to make sure nothing has been left out. What is Structure Validation? Structure Validation is a tool that c…

Managing Content in a Live Course

When managing content in a live course, it’s important to understand how your actions may impact the experience of existing learners in the course. BluePrint is designed so you can make low-stakes changes to existing content quickly and easily. Actions like fixing a typo or switching an image, for example, won't…

Localization Overview

Localization is the adaptation of software to serve varying audiences in different regions or languages by translating the user interface. BenchPrep provides localization as an add-on feature, allowing you to offer your platform to learners in the language of their choice. To get started, reach out to your BenchPr…

Intro to Content Replication

Replicating (copying content) from one course to another is an efficient way to create and manage course creation and updates, without having to re-create or re-import content from scratch! You can replicate content from one course to another, or from a  bank  course into an associated course. Note: When replicatin…

How do I report an error within a course?

To report a content error within Flashcards, Questions and Lessons follow these steps: 1. Locate a small, grey link that reads Report Content Errors underneath appropriate lesson, flashcard or question. 3 . Click on the Report Content Errors  link to pull up a small error reporting form. NOTE:  You can…

BluePrint Admin Role

The BluePrint Admin role lets you give your teammates access to all your courses in BluePrint, giving them a high-level view of everything across your tenant. Let’s discuss what you can do with the BluePrint Admin role, and then explain how to assign it to your team members. Note that the BluePrint Admin role is …

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