How do I download reports in the Data Reports section?
1. In the Data Reports section, you should see a button labeled "Run" to the right of the report name. 2. Click “Run” to generate the report. You will receive the report in your email when it is ready.
Updating Administrative Divisions
1. In the Districts tab, select a district (Adding a district to an Administrative Division will automatically add every institution within the district to that Administrative Division) 2. On the district’s details page, click Edit 3. On the next page, select an Administrative Division from…
Viewing User Reviews
Go to the Courses tab. Once you have selected your desired course, select the Reviews tab. User reviews in full can be found at the bottom of the page.
Managing Licenses for Institutions
1. In the Institutions tab, find and select the school you want to edit 2. On that institution’s details page, select the Contracts section 3. Select the contract where you want to add additional seats 4. In the Contracts section, click on the Edit button in the upper right hand corn…
Managing Groups
Adding students or instructors to groups 1. In the Groups tab, click on a group 2. Click on the More button towards the top-right of the screen. You'll see a drop-down list with options for Manage Students and Manage Instructors 3. After selecting one of those options, you should come to a pag…
Extending Course Access
1. In the Tenant Administration, find the user you'd like to edit and click into their profile 2. On their profile page, go to the Contract section below their main account information. An Extend link will be available on the right-hand side if the contract has not yet expired. Click on this link…
Managing Institutions
Adding New Institutions 1. Go to the Institutions tab 2. Click on the red outlined New Institution button in the upper-right-hand corner 3. Add the institution's information (Adding a contract to the institution is optional at this step) New Contract Fields: * Name : The name you'd l…
Managing Users
Searching for a specific user 1. In the Users tab, click the Filters button. This will allow you to search by keywords, role, course, institution, district, or administrative division Sorting users and search results by name, email address, ID, etc. 1. You can sort search results in the Users , G…
Managing Features for Institution
Changing features for an entire institution 1. In the Institutions tab, select an institution 2. On the institution's details page, click on the Manage Features button 3. You will then be able to toggle specific features on/off
Activating Deactivated Users
On the desired user’s detail page, click on the More button and then select Activate from the drop-down list.
