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Our offices will be closed from Tuesday, December 24th through Wednesday, January 1st. We will reopen on Thursday, January 2nd. During this time, we will continue to monitor and handle critical support items, but responses to most tickets and inquiries will likely be delayed.

Showing articles from exam tag

Pausing Tests, Timed and Untimed

It's easy to pause tests in our platform, though we don't always recommend it! When studying for an exam, the best practice is to accurately simulate the exam day experience. That being said, we understand that life happens and sometimes you need to pause your exam to take care of other things and come back later. Fo…

Why can't I review my exam?

The course Admin may create a course/test that is not reviewable. If a user is experiencing issues reviewing a test, the first step is for the course Admin to check the category of the exam where a student is not able to review an exam. The admin should check if the test was made to be reviewable or not. In the…

Exam and Exam Sections Results

Exam Results Report Please review the description of each value field in the Exam Results  Report: Field Name Description User ID BenchPrep ID of user User Name Display name of user User Email Email address of user Course ID ID of the course Course Name Name of the course Exam ID ID of the ex…

Can I bookmark or pin an exam question?

Bookmarking a Question Yes! Tell the user to follow these steps: Please note that not all exams are reviewable, only questions within reviewable exams can be bookmarked. 1. After you finish the exam, go to the exam Dashboard (landing page). 2. Click on an exam. 3. To review each question one-by-one: …

How do I reset a test or practice questions? Why can't I reset a test or practice questions?

Please note that not all exams can be reset. Admins must check which category the exam is in if a learner cannot reset.   Multiple Tests in a Course   To reset multiple tests, go to the Test dashboard and click Reset All Tests  in the right-hand corner. Single Test in a Course To reset an individual t…

Viewing Aggregate Progress and Performance Data

Depending on your role(s) and permissions, you’ll be able to see different types of aggregate reporting in the Boost Dashboard. Instructors can view group reports for the groups they are part of. Institution supervisors can view group reports for all groups in their institution, as well as an institution report…

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