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Showing articles from instructor tag

Resetting Passwords

Users can be locked out of their account after incorrectly entering their password 5 times in a row. Upon lockout, they will receive an alert message informing them that they can either wait for 30 minutes to try again, or reset their password. In case they reach out to you, here's how you can reset their password for…

Elevating User Access Levels

In the **Users** tab, _click_ on the **name of the user** you want to edit. On their details page, _click_ the **More** dropdown button and then _select_ the **Assign as Instructor** button. Note that this will make this user an instructor, but it does not automatically assign them to a group. ![][1] [1]: https:…

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