Tips To Improve a Course
Each course is going to be unique, so we can’t prescribe a “one-size-fits-all” approach. However, here are some of our instructional design philosophies that we believe apply to every course: * Clear Objectives . We make it clear with our platform that a learner needs to complete X amount of knowledge points eac…
3. Viewing Webhook Information
This article covers how to view important information about a webhook, including the webhook’s status, HMAC signature secret, verifying a webhook, and delivery history. This information is useful for both training and troubleshooting! Note : Managing Webhooks is done via Console, check out Who Can Set up Webhooks? …
Managing In-App Messages
In-App Messages allow you to send messages to your learners. They can serve as an alert, announcement, notification, reminder, or more. These messages will appear within a learner’s course in their Notification Center inbox. Whenever they receive a new in-app message, a red dot will appear on the envelope icon and l…
Importing Lessons & Lesson Categories
In order to import content into a course you need to have an owner or collaborator role. Import behavior will vary depending on course type and course state: In non-bank course behavior is determined by the course state. When a course is in Conversion state , importing content completely replaces any previous…
Importing Questions & Question Categories
In order to import content into a course you need to have an owner or collaborator role. Import behavior will vary depending on course type and course state: In non-bank course behavior is determined by the course state. When a course is in Conversion state , importing content completely replaces any previous…
Configuring In-App Messages
Creating a Message To create a message, follow these steps: * Navigate to Console, expand the Communication tab, and click on Messages . * Click on Create Message . * Type in a subject and message for your in-app message. Click on Next to continue. * Select your Audien ce (who will receive…
Managing Banner Messages
Banner Messages allow you to display banners within the platform for a selected audience. They can serve as an alert, announcement, notification, or a reminder message. They will appear at the top of the page until dismissed. Banners can be set to display within a specific destination (i.e. Learning Platform, Consol…
Configuring Banner Messages
Creating a Banner To create a banner, follow these steps: * Navigate to Console, expand the Communication tab, and click on Banners . * Click on Add Banner . * Type in a name and message for your banner. Click on Next to continue. * Select your Audience (who will see your banner). It can…
Configure Learner Access via OpenID Connect Protocol
This article covers: * OIDC Overview * OIDC Set-Up * Set-Up Requirements Provided by the Customer * Set-Up Requirements Provided by BenchPrep OIDC Overview OpenID Connect (OIDC) is an authentication layer on top of the OAuth 2.0 authorization framework. It allows computing clients to verify the identity of an…
Key Terms and Definitions
Below you will find a chart of some of the most common key terms and definitions within our platform and tools. Note: This chart is meant to be high level. Additional deep dives on all of these areas are provided throughout the Knowledge Base and Quick Guides. Key Term Definition What Can You Do? Ten…
