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Home > Getting Started > Getting Started Guidebook
Getting Started Guidebook
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We are so excited to partner with you to deliver engaging, effective experiences for your learners while driving revenue and insights for your organization. Our robust and leading solution removes barriers to learning, enhances and elevates the learning experience, and establishes learning as a culture. We know how important it is for your learners to acquire knowledge, gain competencies, and master skills as they travel through their journey.  That's why we planned for every step of your journey to ensure you meet your goals and have an exceptional customer experience every step of the way. 


To help you get started we have included some helpful information and resources:


Step 1: Login to your platform

  • You can find your log in via your welcome email. 

  • Pro Tip: We recommend you bookmark your login URL for easy access as it’s unique to your organization.


Step 2: Start configuring your platform 

  • Follow our Onboarding Checklist from start to finish to configure the platform and launch your first learning product

  • You’ll learn about our platform while configuring it to your needs.


Additional Onboarding Support:

  • Knowledge Base: Our robust knowledge base will guide you every step of the way. Here you can find “how to” and troubleshooting articles, as well as downloadable material should you wish to work from a hard copy.

  • Customer Support: Submit a support ticket to connect with one of our experts to help resolve your questions. Our knowledgeable and helpful staff are here to support you every step of the way. Our support hours are M-F 9am - 5pm CST. Click here to learn more about our support process. Please feel free to reach out to our team with any questions. We are happy to assist you.


We’re Excited to Start this Journey with You!

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