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Home > Platform Support > Learner FAQ > BenchPrep Ascend ™ Support > How do I reset a test? Why can't I reset a test?
How do I reset a test? Why can't I reset a test?
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Please note that not all exams can be reset. Admins must check which category the exam is in if a student cannot reset.


Multiple Tests in a Course


To reset multiple tests, go to the Test dashboard and click “Reset All Tests” in the right-hand corner.




Single Test in a Course

To reset an individual test, click on that test and then “Reset Test” in the right-hand corner above the test score.



Note: If a test needs to be reset that a student cannot reset on their own, open a support ticket with BenchPrep to have the test reset. 

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