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Our offices will be closed from Tuesday, December 24th through Wednesday, January 1st. We will reopen on Thursday, January 2nd. During this time, we will continue to monitor and handle critical support items, but responses to most tickets and inquiries will likely be delayed.

Showing articles from data tag

Data Privacy at BenchPrep

At BenchPrep, we take data privacy and security seriously. As a fully compliant data processor, we are committed to safeguarding your Personal Data and ensuring it is handled responsibly. As such, we only Process (which includes but is not limited to, collection, recording, storage, use, access, disclosure, transm…

Data Collected From Assets

When creating or editing assets, you have the option to select which data points will be exposed to the learner. The exact data points available depend on the asset type: SCORM, xAPI, AICC, cmi5: State, % Correct, Status, Date Completed * State is whether or not the learner has completed the asset. * % Corr…

How do I download reports in the Data Reports section?

1. In the Data Reports section, you should see a button labeled "Run" to the right of the report name. 2. Click “Run” to generate the report. You will receive the report in your email when it is ready.

Course Sync FAQs

How do I check if my course is synced? To make sure that your course progress is syncing and appearing correctly across devices, follow these steps: * Check the sync indicator (cloud icon, as shown in the image that follows) on all devices. If you see an exclamation point instead of a check mark on any device…

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