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BenchPrep’s offices will be closed on Monday, July 4th and Tuesday, July 5th in observance of Independence Day. We will continue to monitor and handle critical support items, but responses to most tickets and inquiries will likely be delayed.
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Showing articles from access tag

Understanding Access Status

In the Institution Admin dashboard, the Students section includes an **Access Status** column. This column is exclusive to the Institution Admin dashboard. A student’s access status can be **Valid, Pending**, or **Expired**. ![][1] **Valid **indicates that a student has completed their account setup and has access…

How do I access the mobile-optimized site?

Tell the user to open an internet browser on their mobile device and visit the same BenchPrep login URL as they would on a computer. If they log in here while on a mobile device, they will automatically be brought to the mobile- optimized version of the platform. There is no separate mobile app to access BenchPrep As…

Extending Course Access

1. In the Tenant Administration, _find_ the **user you'd like to edit** and _click_ into **their profile** 2. On their profile page, _go_ to the **Contract** section below their main account information. An **Extend** link will be available on the right-hand side if the contract has not yet expired. _Click_ on **thi…

Managing BluePrint Users

BenchPrep offers you many ways to grant or restrict content accessibility to different members of your team. In this article, we'll discuss their differences and show you how to assign them. # The Four BluePrint Roles Within BluePrint, you can assign **three roles to users**. Additionally, you can assign one **BlueP…

Granting Course Access to Users

When creating a student or instructor user in the Institution Admin dashboard, you must assign the user to a contract that grants them access to at least one course. You also have the ability to assign existing users to additional contracts to authorize them for more courses. You can also assign existing admin users t…

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