You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
BenchPrep’s offices will be closed on Monday, July 4th and Tuesday, July 5th in observance of Independence Day. We will continue to monitor and handle critical support items, but responses to most tickets and inquiries will likely be delayed.
announcement close button

Showing articles from user tag

Viewing User Reviews

_Go_ to the **Courses** tab. Once you have selected your desired course, _select_ the **Reviews** tab. User reviews in full can be found at the bottom of the page. ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2020/04-08/38c8de83-fbf9-436a-97fe-205cab0299e3/image.png

Extending Course Access

1. In the Tenant Administration, _find_ the **user you'd like to edit** and _click_ into **their profile** 2. On their profile page, _go_ to the **Contract** section below their main account information. An **Extend** link will be available on the right-hand side if the contract has not yet expired. _Click_ on **thi…

Elevating User Access Levels

In the **Users** tab, _click_ on the **name of the user** you want to edit. On their details page, _click_ the **More** dropdown button and then _select_ the **Assign as Instructor** button. Note that this will make this user an instructor, but it does not automatically assign them to a group. ![][1] [1]: https:…

Managing Users

## **Searching for a specific user** 1. In the **User Admin** tab, _click_ the **Filters** button. This will allow you to search by keywords, role, course, institution, district, or administrative division ![][1] **Sorting users and search results by name, email address, ID, etc.** 1. You can _sort_ search results…

Activating Deactivated Users

On the desired user’s detail page, _click_ on the **More** button and then _select_ **Activate** from the drop-down list. ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2020/04-06/cc15aee0-df92-4423-9467-1f4d194bb6fe/image.png

Granting Course Access to Users

When creating a student or instructor user in the Institution Admin dashboard, you must assign the user to a contract that grants them access to at least one course. You also have the ability to assign existing users to additional contracts to authorize them for more courses. You can also assign existing admin users t…

scroll to top icon