Resetting Passwords
Users can be locked out of their account after incorrectly entering their password 5 times in a row. Upon lockout, they will receive an alert message informing them that they can either wait for 30 minutes to try again, or reset their password. In case they reach out to you, here's how you can reset their password for…
Time Accommodations Options
## **Enabling time accommodations/extend time for a learner** The BenchPrep system supports an extended time accommodation feature for learners who need additional time to complete timed exams. The time accommodation feature is OFF by default for all learners but can be manually turned on for individual learner by Te…
Managing Users
You can create and edit student, instructor, and admin users in the Institution Admin Dashboard. To learn how to deactivate users, [click here][1]. # Creating Users The Institution Admin dashboard is the ideal place to create students, instructors, and admins for your institution because this dashboard also allows …
