Resetting Passwords
Users can be locked out of their account after incorrectly entering their password 5 times in a row. Upon lockout, they will receive an alert message informing them that they can either wait for 30 minutes to try again, or reset their password. In case they reach out to you, here's how you can reset their password for…
Time Accommodation Options
The BenchPrep system supports an Extended Time Accommodation feature for learners who need additional time to complete timed exams. The ability to allow for time accomodation for a specific learner can be managed by Tenant admins via Tenant Dashboard or by Admins or users with a custom role with the Update:Users permi…
Managing Users
There are many functions available within the Institution Admin Dashboard. You can create and edit student, instructor, and admin users in the dashboard. You can create and manage groups within your institution. You can also assign contracts to student, instructor, and admin users. You also have the ability to deactiv…
