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Our offices will be closed on Thursday, November 28th and Friday, November 29th for Thanksgiving. We will continue to monitor and handle critical support items, but responses to most tickets and inquiries will likely be delayed.

Showing articles from issues tag

How do I reload my course and clear cookies & cache?

If the end user is experiencing loading issues or needs to clear cookies and cache post a reset, tell the user to follow these steps: Note: Ensure end user is using Safari, Google Chrome, Firefox, or Internet Explorer browser (versions 10 and above only). 1. Click on the person icon in the upper-right-hand co…

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