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My Account section in Learning Hub allows you to manage your profile page including your account, settings and transcripts (if enabled via a feature access).
Accessing My Account
To access My account section navigate to the profile icon on the top right and choose My Account from the drop down.
My account section displays the following tabs:
- My Profile
- My Settings
- My Transcript (if enabled - see My Transcript section below).
My Profile
In the My Profile section you can view or update the following personal information:
- Upload a profile picture
- View or update name
- ID - system ID of this account - not editable
- Email - email address associated with this account - not editable
You can also update your password within the Password section. Note: Based on SSO configuration the password section might not be visible.
The ability to update information on this page can be controlled by turning off the Allow User Updates to My Account feature access. Learn more about this feature here.
My Settings
In the My Settings section you can control email notifications for all courses you have access to with ease!
To adjust settings follow these steps:
- Click on the Select Course dropdown to pick a desired course you want to update settings for or select the All Courses option if you want to make changes for all.
- Check/uncheck the checkboxes next to each email notification you would like to modify. Use the Select/Deselect All option to update all email settings for selected courses.
rses option if you want to make changes for all.
- Select Save changes to update your email preferences.
The ability to update information on this page can be controlled by turning off the Allow User Updates to My Account feature access. Learn more about this feature here.
My Transcript
In the My Transcript tab you can view and export course related information for courses you are enrolled in, including expired courses (courses you do not have access to anymore).
My Transcript tab is controlled by a tenant level feature access "Enable My Transcript tab in Learning Hub". Click here to learn how to enable the feature access.
Use the Course Progress dropdown to filter your courses by the following course states:
- Not Started
- In Progress
- Completed
Course progress is determined by the Study Plan progress within the course. If a Study Plan is not used it is determined by the number of content items completed with the course divided by available content items. The Progress column indicates the course states as well.
If a course has a certificate a Contains a Certificate checkbox appears allowing you to view courses that have a certificate. The Certificate Achieved column indicates whether a certificate has earned (Yes/No) and the Certificate Achieved Date displays the date the certificate was earned.
If a course has recognitions a Contains Recognitions checkbox appears allowing you to view courses that have recognitions. BenchPrep’s Recognitions functionality allows learners to earn credits or Credly badges upon achieving specified criteria. This functionality is Coming Soon!
The Recognitions column lists the recognitions that have been set up as well as the unit and Last Recognition Earned Date column displays the date the last recognition has been earned.
Your Transcript page will show the available filters, depending on the courses you are enrolled in. Configure your view options using Course Progress, Contains a Certificate (if available) and Contains a Recognition (if available) checkboxes to modify data you would like to see.
NOTE: Depending on filter configurations you might see N/A or -
N/A indicates that the course doesn’t fall within the criteria and - symbol indicates that the criteria hasn’t been achieved yet.
Exporting a Transcript
To export a transcript follow these steps:
- Check the checkbox next to all courses you would like to export or select the checkbox next to the Name field to select all courses.
- Click the Export button.
The export file will be downloaded to your device. Open the PDF attachment and save/print the file at your convenience.
The Transcript files contains:
- User Name
- User ID
- Date of the transcript export
- List of selected courses
Example of a transcript PDF
