Exam resets allow you to set the number of times an end user is allowed to reset their exam. A Tenant Admin is able to set the exam reset limit at the Institution level to specify the number of attempts for all exams in all courses included in a particular Institution.
To set the exam reset limit for an Institution please follow these steps:
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On the Tenant Dashboard, navigate to the Institutions section and find the Institution you would like to edit. Click on the Manage Features button
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Ensure the Allow resets on Exam and Practice Questions setting is turned ON
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Next, go back to the Institution's details page (you can click on the Institution's name at the top of the Manage Features page to do so). Click on the Edit button
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On the next page, type a number greater than zero in the Number of exam resets allowed field. The number you enter will be the number of resets available for each practice question category and exam; for example, if 3 resets are allowed, an end user can reset each exam 3 times
- Select Save Changes
In addition, Tenant Admins are able to update the number of individual student's exam attempts by following these steps:
- Locate the appropriate Institution the end user is a part of
- Select Jump to Boost Dashboard link on the Institution's page
Once you access Boost Dashboard, follow Instructions found here to adjust exam resets for individual end users!
NOTE: Enable instructor exam reset control feature access needs to be turned ON on Tenant and Institution level.