Coming Soon: This functionality will be available after July 23. We're currently updating this Knowledge Base article with additional information and guidance. Please check back soon for the latest updates.
 

Profile Fields allow you to collect additional information from learners. Using Console, you can configure Profile Fields to capture information such as a learner's school, year in school, professional status, or other data relevant to your organization.

Once configured, these fields appear on the learner's My Account page in Learning Hub, where learners can view, provide, or update their information. Administrators and instructors can also view and edit these values directly from the learner's profile in Console, ensuring learner information remains accurate and up to date.

Configuring Profile Fields

To configure a profile field, follow these steps:

1. In Console, navigate to Experience tab and click on Account.
2. Click on the Add New Field button on the right-hand side. 
3. Complete the field details:
   1. Input Label - required. The label displayed to learners during registration and on the My Account page.
   2. Input Name - required. An internal identifier used by the system. This value can only contain lowercase letters and underscores and cannot be changed after the field is created
4. Select the Field Type:
   1. Text - Allows learners to enter free-form text.
   2. Email - Allows learners to enter an email address and validates the format.
   3. Checkbox - Allows learners to select a checkbox.
   4. Dropdown - Allows learners to select from a predefined list of options.
      1. If you select Dropdown, enter the first option, then click Add Option for each additional value.
5. If the field should be mandatory during registration, select Required.
6. Acknowledge the PII disclaimer and click Save. 

 

After the field is saved, it is accessible to the learner on My Account page in Learning Hub. If you later turn the field OFF, it will no longer be visible or editable by learners, but administrators and instructors can continue to view and update the field from Console.

Editing Profile Fields

To edit an existing profile field, follow these steps:

1. In Console, navigate to Experience tab and click on Account.
2. Select the custom field you want to update.
3. Click Edit. 
4. Update the desired settings:
   1. Input Label
   2. Required setting 
5. You can also use the Display Field toggle to control whether learners can view and edit the field:
   ON -The field is displayed on the learner's My Account page.
   OFF -The field is hidden from learners but remains visible and editable by administrators and instructors in Console.
   

 

Deleting Profile Fields

To delete a profile field:

1. In Console, navigate to Experience tab and click on Account.
2. Select the custom field you want to update.
3. Click Delete.
4. Confirm the deletion.

 

Viewing and Editing Custom Form Fields in Console. 

To view custom form fields follow these steps:

1. In Console, navigate to Users tab under Manage Users.
2. Locate a user you would like to view or edit and click on the Name. 
3. The learner's custom field values are displayed at the top of the User Detail page, alongside the learner's other profile information.
   
4. Click Edit. 
5. Update the desired profile field values and click Save. 
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Using Profile Fields as a Learner

Once an administrator configures and enables custom profile fields, learners can view and update these fields at any time from the My Account page in Learning Hub, provided the field is configured to be displayed.  For information on accessing My Account, see the My Account article.