Jun 09, 2023
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To unlock Premium Content within a course, follow these steps:
- Identify content that is currently locked - as indicated by a lock icon.
Example of locked content in a Practice module
Example of locked content an Exam module
- Click anywhere on the locked item to open the pop-up modal.
- Review the pop-up message and complete the specified unlock criteria (action that needs to be taken - typically involves navigating to an external URL to complete a transaction).
Sample unlock criteria message
- Once you complete the criteria, log back into the account via SSO and access the course. Confirm the content does not have a lock icon and is now accessible.