The Branch Dashboard offers an overview of progress and performance data scoped to a specific branch, and even a group within that branch, if applicable. Console admins can use the Branch Dashboard to view data about any branch or group within their tenant. Branch managers who have the “Read reports” permission will be able to view data about their branch and any group in their branch on this page. When viewing data for a parent branch, the Branch Dashboard will not show data about the branch’s child branches - instead, select the child branch directly to view data about its users.  

 

The right-hand side Filters allow you to precisely isolate and analyze relevant information. Filters give control to focus on specific subsets of data for customized insights. Each dashboard includes a subset of filters to help you quickly locate the information you are looking for. 

The following filters are available on Branch/Group Dashboard:

• Course Name
• All Groups/Current Groups
• Enrollment State - active or inactive 
• User Type - learned or users with admin permissions 

Viewing Branch/Group Dashboard

To view data for users under your purview, follow these steps: 

1. Open Console and select Analytics, then select Branch Dashboard.
   
2. Select the Select Branch field. This will bring up a pop-up window listing all branches you have the ability to view data for.
3. Select the branch whose data you want to view (you can select one at a time). 
4. Select the Save button to close the pop-up. 
5.  If you want to view data for a specific group within the branch, select the Select Group drop-down and choose the group you want to view data for. 
6. Select the Filter button to load the Branch Dashboard. 
   

 

The Branch/Group Dashboard displays the following data points below.  Keep in mind you can scope the data presented by using filters on the right-hand side. 

• Enrolled Active User - 
• Total Groups - number of groups in a selected branch
• Total Course - number of courses in use by users in the specified branch/group 
• Average Course Progress - average course progress by all users in selected branch, including all groups 
• Average Test Score - displays the average exam scores (factoring “percent correct” score from exams in started, paused and completed states, including reset exams), averaged across all enrollments for selected branch, including all groups 
• Average Practice Score - averages out the practice scores across all users in the branch/group. The calculation involves taking the sum of practice scores, which includes correct, incomplete, and total answers recorded in practice sessions, and dividing it by the total number of practice sessions. This average is calculated across all enrollments within the branch or group.
• Average PBQ Score - 
• Average Lab Score - 
  

 

The Group chart displays high-level data for each group within a selected branch.

The chart displays the following fields:

• Group Name
• Last Activity - displays the last activity date across all of the users within each group
• Enrollments - displays the number of enrollments across all users within each group
• Manager Count - displays the number of users with administrative roles within each group
• Avg. Progress - This column displays average course progress, calculated by averaging progress across all user’s enrollments (in the group displayed as a %

Viewing Branch/Group Detail Dashboard 

To view in-depth group detail information for a specific group, select the desired group by clicking on the Avg. Progress section of the Group table to navigate to the Group Detail Dashboard.  This dashboard gives an overview of enrollment and performance data scoped to the selected group. Some right-hand side Filters are disabled, since data is scoped to the selected group. 

 

 

The Group Detail Dashboard displays the following data points below.

• Average Course Progress - average course progress by users in selected group 
• Enrolled Active Users
• Total Enrollments in Group
• Total Courses 
• Average Test Score
• Average Practice Score 
• Average PBQ Score
• Average Lab Score 

 

The Course chart displays high-level data for each course within a selected group.

 

The chart displays the following fields: 

• Course Name 
• Enrolled Users 
• Avg. Course Progress
• Avg. Practice Score
• Avg. Test Score
• Avg. Lab Score
• Avg PBQ Score

Viewing Group Course Detail Dashboard

To view in-depth group detail information for a specific course, select the desired course by clicking on the Avg. Progress section of the course table to navigate to the Group Course Detail Dashboard.  This dashboard gives an overview of enrollment and performance data scoped to the selected course. Some right-hand side Filters are disabled, since data is scoped to the selected group. 

 

The Group Course Detail Dashboard displays the following data points below. Note that the right-hand side Filters are disabled, since data is scoped to the selected user. 

• Branch Name
• Branch ID
• Course Title
• Course ID
• Avg Course Progress - This data point displays average course progress, calculated by averaging progress across all users’ enrollments, by selected course
• Enrolled Active Users
• Average Completed Study Tasks
• Study Tasks in Course
• Average Test Score - This data point reflects the average test scores (factoring “percent correct” score from exams in started, paused and completed states and inclusive of reset exams), providing you with an aggregate view of overall performance in exams within the selected course
• Average Practice Score - This data point averages out the practice scores across users, giving you a general idea of how well the material is being absorbed in practice sessions. The calculation involves dividing cumulative practice scores (based on correct, incomplete, and total answer counts reported from practice session records, inclusive of any practice category resets) by the total number of practice sessions per user by course.
• Average PBQ Score - This widget reflects the average results of PBQ score by the selected course
• Average Lab Score - This widget reflects the average results of lab scores. This calculation only includes lab results that have a score by the selected course
   

Review user specific course performance based on the options below. Select a specific tab to analyze data: 

Activity & Enrollments

• User ID
• Name
• Email
• Last Activity - This field displays the date the user was last active within the course
• Study Tasks Completed - This field displays the user’s study plan progress within the selected course
• Course Progress - This field displays the user’s progress within the selected course

 

 

Performance

 

• User ID
• Name
• Email
• Course Progress - This field displays the user’s progress within the selected course.
• Avg. Practice Score - This data point averages out the practice scores across the selected user, giving you a general idea of how well the material is being absorbed in practice sessions. The calculation involves dividing cumulative practice scores (based on correct, incomplete, and total answer counts reported from practice session records, inclusive of any practice category resets) by the total number of practice sessions per selected user by course
• Avg. Test Score - Reflects the user’s average test scores (factoring “percent correct” score from exams in started, paused and completed states and inclusive of reset exams) within the selected course
• Avg. Lab Score - Reflects the user’s average results of lab scores. This calculation only includes lab results that have a score by the selected course
• Avg. PBQ Score - Reflects the user’s average PBQ score by the selected course

 

 

The Categories and Sub-Categories sections of the Group Course Detail Dashboard provide additional course specific data. 

Categories tab displays the following:

• Shows the users' proficiency by category based on their answers and difficulty of questions.
  

Sub-Categories tab displays the following:

• Shows the users' proficiency levels by each subcategory based on the answers and question difficulty. Proficiency levels include: Beginner, Basic, Intermediate, Proficient, Advanced, Expert or N/A).