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Tenant Dashboard Overview
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The Tenant Dashboard is a robust platform for both BenchPrep staff and your Customer Support team to oversee users, B2B setup, and product settings.

 

It is the only front-end place to change feature configuration settings for organization, courses, Institutions, or group, and limit the number of resets per user. In addition, the Tenant Dashboard is often the easiest place to set up new Institutions and create new administrative users. 

 

Upon logging in, you will be presented with an All Tools page that lists individual sections of the platform and their capabilities.  Choose desired section you would like to navigate to by selecting the name from within the page or from the left-hand side navigation menu.

 

 

 

Any user with the ‘tenant admin’ role can access the Tenant Dashboard.

 

The only users who should receive the ‘tenant admin’ role are BenchPrep employees and designated members of your project or Customer Support team. 

Tenant Admins can:

 

  • Create and manage users, admin divisions, districts, Institutions, contracts, and client organizations

  • Impersonate users

  • Turn features on/off 

  • View course ratings & reviews

  • View course NPS ratings 

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