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Managing Banner Messages
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Banner Messages can now be created and managed in Console. To learn more, check out our article here.

 

A Banner Message is a text-based communication presented to learners on the top of their screen. It can serve as an alert, announcement, notification or a reminder message. Banner messages are instantly noticeable and are great at grabbing a user’s attention!

 

Example of a banner message:

 

A tenant admin can create a banner by following these steps:

  1. In Tenant Dashboard, click on Banner Messages

  2. Select the New Message button

  3. Fill out the details of the Banner Message page

    NOTE: WebApp banner messages will appear within the selected course (or all courses) as well as on the User Portal (or Learning Hub - if enabled) main page.

  4. Click Preview to see a preview of the banner on the page

  5. Click Post to post the banner message

  6. Upon clicking Post, a pop-up message will appear indicating the number of users the banner message will be visible to. It will also inform you that if a user does not have access to a course or Boost Dashboard (depending on your message location settings) within the specified time, the user will not see the banner. 

  7. Click Post to finish creating your banner

 

Banner messages cannot be edited through Tenant Dashboard but are now editable in Console. Within Tenant Dashboard, you can preview a message by selecting Preview next to the desired message. You can also delete a banner by selecting Delete next to the banner you'd like to remove.

 

 

A confirmation message on top of the screen will inform you the message has successfully been deleted. 
 

 

A user can permanently remove a banner message by clicking on the "x” on the upper right-hand corner of the banner.

 

 

If you have multiple banner messages that are active at the same time, they will be displayed one at a time. Clicking “x” on the upper right-hand corner of the banner will remove the message and show any subsequent banner messages, if they exist.

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