BenchPrep status page
We encourage you to subscribe to the BenchPrep status page: https://status.benchprep.com/. This page provides the current status of all of our sites. It also includes a record of past incidents, maintenance, and basic information about the site's health. Once subscribed, you will be immediately alerted about any per…
Understanding Access Status and State
In the Institution Admin dashboard, the Students section includes an **Access Status **column. This column is exclusive to the Institution Admin dashboard. A student’s access status can be **Valid, Pending**, or **Expired**. ![][1] **Valid **indicates that a student has completed their account setup and has access …
Course Sync FAQs
## How do I check if my course is synced? To make sure that your course progress is syncing and appearing correctly across devices, follow these steps: 1. _Check_ the **sync indicator** (cloud icon, as shown in the image that follows) on all devices. If you see an exclamation point instead of a check mark on any d…
