Events FAQs
Last updated: Oct 30, 2026
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- Can I delete a past event?
No, after an event has started, it cannot be deleted. If you need a past event removed, please reach out to our Support team here.
- Can I add more than one recognition to a Learning Hub Event?
No, Learning Hub Events can only have one recognition. The recognition can award a Credly badge, credit hours, or both to learners.
- I accidentally awarded a recognition to a learner that should not have been awarded one. Can I revoke their recognition?
Once a recognition has been awarded, it cannot be revoked. Please reach out to our Support team here for further assistance.
- Can I add a recognition to an In-Course Event?
Recognitions cannot be added to In-Course Events, only Learning Hub Events. However, you can still use recognitions for your course, such as awarding them when a learner gets a certain score on a test or completes a specific percentage of your course. More on Recognitions can be found in our articles here.
- If I replicate a course that has In-Course Events, will those events also be replicated over to my new course?
No, the In-Course Events will not be replicated to the new course. This includes any scheduled, active, or completed events.
- What streaming platforms are supported for events?
You can utilize any video conference platform for your events. All you will need is a good link for your event’s streaming URL that learners will be directed to.
