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Home > Manage Users & Settings > Console > Console Reporting > 5. Utilization Dashboard Reporting
5. Utilization Dashboard Reporting
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The Utilization Dashboard presents timely data around end user usage at the tenant level, in aggregate, and in relation to specific learning activities, locations, and more. This dashboard is scoped to the level of permissions your account has.


The dashboard is accessible via Console to admin users and users with the following permissions assigned: 

  • read:usage_dashboard permission
  • access console permission (checked by default)
  • read:roles permission (checked by default)
  • read:permissions permission (checked by default)

All four permissions must be assigned to the user's role to access the Utilization Dashboard. 


Click here to learn how to create a custom Console role. 


The data automatically refreshes daily at midnight Central Standard Time (CST).

Viewing Utilization Dashboard Data

To view the Utilization Dashboard, follow these steps:

  1. Open Console and select Analytics, then select Utilization Dashboard.
  2. The page will show all of the available reports within the specific dashboard. Beneath a report title is a brief description of each report to provide additional information on the specific report. 


Filtering Options 

The Utilization dashboard offers multiple filtering capabilities to drill into your data. 

  • Dashboard-Level Filters - Top-level filters found on the right-hand side. Adjusting a dashboard level filter will update the data for ALL graphs on the page. 
  • Widget-Level Filters - Specific filters that can be used only within Full Screen mode. NOTE: Only filters relevant to a specific report will show in Full Screen mode. 

Hover over a specific report to expose additional available menu options. 


Analyze It provides an ability to drill into your data analysis by adding trend lines and selecting a possible data point to see possible explanations for a specific change via Explanations and Trend options.  
To further dive into Explanation data, follow these steps:

  1. Select Analyze It and select Explanations.
  2. Choose the specific data component you would like to examine.
    A pop-up widget will display. Select a specific point on the line to identify main contributors to that data point. 

To further dive into Trends, follow these steps:

  1. Select Analyze It, then select Trends.
  2. Choose the specific data component you would like to examine.
  3. Switch the Show Trend toggle ON to see a default, linear trend line within the graph.
    1. The Trend Information pop-up will display additional information (i.e. Trend Period, Trend Type). 
    2. Trend Settings allows you to select a different trend type, compare the trend with a different timeline, and choose to ignore anomalies. If your data does not support a trend type, it will not be selectable. 
  4. Select Close.

Select Trend and toggle the Show Trend toggle OFF if you would like to remove the trend line, or select Trend Settings to make any changes.

Full Screen - displays a specific report in full screen mode. NOTE: You can utilize respective widget-level filters applicable to a specific report within this mode.

Download - three dot icon that allows you to download your data point. Download instructions can be found here.

NOTE: Menu options within a graph/chart are driven by the data - not all reports will have all of the options (i.e. Analyze It button is not available for all graphs/charts).

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