Resources are downloadable files available to learners and instructors. BenchPrep offers multiple ways to provide resources to users to enhance their learning experience - depending on the need, configuration and tools used. 

 

Resource options include:

• Student Resources - course specific resources accessible via Webapp
• Instructor Resources - accessible via Boost Dashboard. Click here to learn how to access Instructor resources. 
• Resources - free standing/not course specific, uploaded via BluePrint and accessible via Learning Hub. To learn more about Learning Hub's Resource management check out this article. 
   

File types that can be an instructor or student resource include: 

• PDF (.pdf)

• Excel spreadsheet (.xlsx)

• PowerPoint presentation (.ppt or .pptx)

• Image (.jpeg, .jpg, or .png)

• Video (.mp4)

• Downloadable content (.dlc)

• Zipped (.zip)

 

Note: Tenant admins can enable the Instructor and Student Resources page platform-wide or for specific courses and institutions via the Manage Features section of the Tenant Dashboard (turn the “Enable resources page for students and instructors” feature ON).

Accessing Student Resources

Learners can access student resources by opening their course in the learning application. 

 

1. Access a course in WebApp, and select the Resources tab on the left-hand side. (Note: If the course doesn’t have any resources available, this tab will not appear.)

 

 

2. From here, learners can see a list of resources for this course.

 

 

3. Select the Filter button to filter resources by file name or extension.

 

 

4. Select Download next to the resource you’d like to view.

 

Uploading Instructor or Student Resources

To upload resources to a course, please submit a support ticket including the course name, course ID, and the following 2 files:

 

1. CSV file of the resources with the following column headers:

   1. Resource Name - The name of the resource as it will appear to end users

   2. File Name - The actual name of the resource file

   3. File Type - The file type of the resource (pdf, mp4, xlsx, etc.)

   4. Audience - “Student” (for Webapp) or “Instructor” (for Boost)

   5. Sort Order - The order in which resources should appear (0, 1, 2, etc.)

 

 

2. Zip file containing all the resources you want to upload.

 

After you submit a ticket, our support team will upload the resources and notify you once it’s complete. Please note a resource upload request can take about 5 business days to complete.

Replacing or Removing Resources

If you need assistance with replacing an existing resource file or need a file removed, please submit a support ticket. Include the relevant course information, type of change needed, as well as the updated file and our support team will handle this request!