Accessing the Mobile Site

If you are using a mobile device, you will be automatically directed to the mobile-optimized site. When using your mobile device, simply navigate to https://www.benchprep.com and log in as if you were on your computer. 

Using Our Mobile App: System Requirements

To use BenchPrep on a mobile device, you will need iOS 14 or above or Android 11 or above.  Google Chrome is our recommended browser, but Mozilla Firefox, Safari, and Edge are all compatible as well.  

he BenchPrep Companion app is compatible with the iPhone, iPad, iPod touch, Kindle, as well as all Android phones and tablets. 

Using Our Mobile App: Syncing the Mobile Site

If you are switching between using BenchPrep on your computer and on your mobile device and need to see your progress, simply refresh your browser to see your progress.  No additional syncing is required. 

Privacy Settings

As of September 2020, Apple is requiring that all new App Store Connect submissions complete a Privacy Policy checklist to let users know what data is captured by the app.  Without a completed privacy policy checklist, BenchPrep is unable to submit new apps or update existing apps. Follow the step-by-step tutorial linked here or download the attachment to this article for guidance on how to answer the app privacy questions for your BenchPrep app.

Navigating on Mobile

In Learning Hub, you can view your course enrollments by scrolling down in the My Learning dashboard. To view the status tabs (In Progress, Not Yet Started, Completed, Expired), tap the arrow buttons, then select the tab you want to view. Select the Launch button to open a course.

To redeem a voucher for a new course or license, tap the Redeem a Voucher button on the My Learning dashboard. To Browse courses, view your shopping cart, or view your Account Information, tap the hamburger menu icon (three lines) at the top left of the screen.

In courses, the navigation is housed in the hamburger menu. This is the three lines at the top left of the screen. Tap the three lines to open the navigation menu, then select page you would like to view.

Updating Your Target Date

Here is how to change your test date on a mobile device: 

1. Go to the Study Plan section or the Home section (both will work).

2. Tap the small arrow next to the test date as shown in the image that follows. This will bring up a widget for you to change the date. 

Turning On or Off Automatic Answer Review (Practice Questions)

Practice Questions will show a Review Answer toggle at the top of the page if enabled. When Review Answer is on, you'll see the correct answer and explanation of the answer after you confirm your answer for each question, near the bottom of the page.  No review page appears between questions when it is turned off, and the practice session will move to the next question when you confirm your answer. Tap the Review Answer button to toggle it on or off. You can do this at any time during a practice session.

Confidence Levels

You can mark your confidence level on each practice question from within the mobile site. 

1. To mark a Confidence Level when in a practice session, select your Confidence Level below the question. If Review Answer is toggled off, you must do this before confirming your answer. 

2. To review practice questions by Confidence Level, navigate to the Practice Dashboard. Select Confidence Levels at the top of the page. You will see questions you've marked confidence levels for sorted by high, medium or low confidence. Use the arrows on the right hand side to expand or collapse each section. You can select a question to see it's full text in Review.

Note: Not all exam questions are reviewable. Sorting questions by confidence level will only show questions that are reviewable and that you have marked your confidence on.

Notes and Bookmarks for Mobile

1. To see your previously made notes and bookmarks on mobile select Notes, Bookmarks, or Highlights at the top of the screen on the Practice Dashboard, Test Dashboard, or Lessons page.

To learn about Learning Offline on BenchPrep's Platform click here.