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Home > Platform Support > Learner FAQ > BenchPrep Ascend ™ Support > Why are there no Live Classes available?
Why are there no Live Classes available?
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Please note that not all users will have access to Live Classes even if the Live Classes section is available for that course. Users must be placed into a certain group upon registration to receive access to Live Classes.


If users do not have access to Live Classes, they will see the following screen:


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